Tools

Resources

Timeline for a Typical Project

Here is a sequence of project activities with likely minimal time frames. Timelines may depend on stakeholder availability, rollout of planned action, and monitoring period.

 

Workgroup Beliefs and Behaviors Related to Organizational Resilience Capacity

Our research indicates that when organizations respond, innovate, and learn in the face of change and adversity; that is, exhibit collective resilience, employees working together demonstrate these beliefs and behaviors. Assessing the presence of these items using quantitative and qualitative methods and rigorously analyzing the resulting data reveal potentially untapped strengths and possible faultlines. This analysis leads to a targeted and deliberate look at the vital conditions in an organization that support or even deter the items prioritized for attention. This approach to building organizational resilience capacity provides sponsors a specific, accountable pathway for increasing a vital change readiness resource.

 

Criteria for an Optimal Survey Experience

We want to ensure an optimal survey experience for your organization. This includes achieving not only maximum participation so that your results are most representative but gaining an honest, genuine engagement among participants with the topics of collective resilience capacity and change readiness. We recommend working together in advance of the survey to achieve a YES to these criteria for each of your respondents.

 

Possible Background Questions for Your Survey

Together, we will select the background questions for your survey so that your data is analyzed in ways most valuable to you. For example, it may be important to view your data by business unit, by managerial status, and by tenure. Here is a set of background questions available now for your survey. Let’s select the most relevant for you.

 

A Sample Organizational Resilience Capacity Survey Participant Summary Report

Using our programmed weblink, each respondent can receive an immediate PDF summary of his or her workgroup assessment. This prompt feedback is instant topic reinforcement, a learning opportunity, a conversation starter, and a tool for group discussion. Building resilience capacity becomes a concrete and accessible effort that starts with employees setting priorities for attention based on data like these. While this Summary Report is available only to the participant, the aggregate data provided by survey participants creates group and organization level views.

 

Looking at Variation to Prioritize Items for Review –
Example of Survey Item Variation for Analysis

The variation in survey item responses can reveal priorities for review. By understanding how responses vary, we can propose ready capabilities we may be overlooking or underusing. These items are best described as those with high average scores and responses that group closely around those scores. Items with low average scores and close grouping of responses are also of interest. These could indicate a stumbling block. To be truly valuable, though, all scores must be situated in the context of the organizational experience. What are respondents considering when they rated this item in this organization? The results of these analyses provide a specific, evidence-based starting point for understanding and strengthening organizational resilience capacity, a collective readiness to respond to change and adversity.