Category Archives: Organizational Resilience Capacity

We’ve just got each other’s back.

For a recent physician visit, I arrived at a very quiet office. Pleased that it was so calm, I remarked to the two staff members behind the desk that it must be a slow day. “Oh, no!”, they exclaimed, “This …

Organizational Resilience Capacity – An Unopened Asset?

Can our organizations afford hidden or unrealized assets – unnoticed, undeveloped, or untapped resources? Organizational resilience capacity as built up by employees is one of those quiet assets that can go unrecognized yet be vital to responding to change and …