Our research indicates that when organizations respond, innovate, and learn in the face of change and adversity; that is, exhibit collective resilience, employees working together demonstrate these beliefs and behaviors. Assessing the presence of these items using quantitative and qualitative …

Using our programmed weblink, each respondent can receive an immediate PDF summary of his or her workgroup assessment. This prompt feedback is instant topic reinforcement, a learning opportunity, a conversation starter, and a tool for group discussion. Building resilience capacity …

Which survey items shall we examine first? Analysis of variation in survey responses can help determine which resilience characteristics to start examining in depth. A goal in improvement science is to raise the average performance score and lower the standard …

Together, we will select the background questions for your survey so that your data is analyzed in ways most valuable to you. For example, it may be important to view your data by business unit, by managerial status, and by …

We want to ensure an optimal survey experience for your organization. This includes achieving not only maximum participation so that your results are most representative but gaining an honest, genuine engagement among participants with the topics of collective resilience capacity …