Monthly Archives: September 2017

Using the Analytical Tool from Lean Six Sigma: The A3 Report

Toyota Lean methodology offers a particularly useful tool for literally picturing the “as is” and “to be” of a process or behavior to be improved. It’s called an “A3 Report” and is named after the A3 copy paper size, roughly 11” …

Analyzing Your Prioritized Items

Via survey and interview, we collect data on the presence of specific beliefs and behaviors associated with organizational resilience. These data are analyzed to create a table of strengths to leverage as well as potential faultlines. Items can then be …

A Behavioral Model of Organizational Resilience

Our research indicates that when organizations respond, innovate, and learn in the face of change and adversity; that is, exhibit collective resilience, employees working together demonstrate these beliefs and behaviors. Assessing the presence of these items using quantitative and qualitative …

Building Breakthrough Organizational Change Capacity

To build breakthrough organizational change capacity, we need to fortify specific beliefs and behaviors among employees. As employees work together, these collective resilience characteristics become valuable strengths that are a ready resource during change and adversity. These collective resilience strengths …

Timeline for a Typical Project

Here is a sequence of project activities with likely minimal time frames. Timelines may depend on stakeholder availability, rollout of planned action, and monitoring period. Of course, the ultimate goal of an organizational resilience study is the improvement of the …

Possible Background Questions for Your Survey

Together, we will select the background questions for your survey so that your data is analyzed in ways most valuable to you. For example, it may be important to view your data by business unit, by managerial status, and by …

Criteria for an Optimal Survey Experience

We want to ensure an optimal survey experience for your organization. This includes achieving not only maximum participation so that your results are most representative but gaining an honest, genuine engagement among participants with the topics of collective resilience capacity …